When disaster strikes and water damage affects your home or business, quick action is crucial to prevent further damage. If you’re filing an insurance claim, your provider may recommend or even strongly encourage you to use their preferred restoration vendor. However, as a property owner, you have the legal right to choose who performs the restoration work on your property.
Do You Have to Use the Insurance Company’s Preferred Vendor?
No, you don’t. Insurance companies often have a network of preferred vendors they work with, but that doesn’t mean you’re required to use them. These vendors may have agreements with the insurance company that prioritize cost savings over quality work or thorough restoration. Choosing an independent, trusted restoration company ensures that your best interests—not just the insurance company’s bottom line—are the top priority.
Why Choosing Your Own Restoration Company Matters
1. Quality of Work & Accountability
Independent restoration companies work directly for you, not the insurance company. Their primary goal is to fully restore your property, not to cut costs on behalf of the insurer.
2. Comprehensive Assessment & Restoration
Some insurance-preferred vendors might follow limited scopes of work dictated by the insurance company. Choosing your own restoration company ensures that every necessary step is taken to fully address the damage, including mold prevention and structural drying.
3. Personalized Customer Service
A locally trusted restoration company focuses on your specific needs, ensuring that the job is done right rather than rushing to meet an insurance company’s quotas.
4. Faster Response Times
Large insurance-preferred vendors may have long wait times due to high demand. Choosing your own local restoration company can mean faster service, minimizing further damage and costs.
How to Find a Reputable Restoration Company
If you’re unsure where to start, Yelp is a great resource for finding highly rated and reputable restoration companies. Reading customer reviews can help you gauge the quality of service, professionalism, and reliability of a company before making your decision.
Check out our Swift Restoration Yelp page here: Swift Restoration on Yelp
How to Exercise Your Right to Choose
1. Inform Your Insurance Company
If your insurer suggests a preferred vendor, politely let them know you’ve chosen your own licensed and certified restoration company to handle the work.
2. Get a Professional Inspection & Estimate
A reputable restoration company will assess the damage and provide a detailed estimate that you can submit to your insurance adjuster.
3. Ensure Proper Documentation
Take photos, document the damage, and keep records of all communications with your insurance company to support your claim.
4. Work with a Restoration Company That Understands Insurance Claims
Choose a company experienced in working with insurance providers to ensure a smooth claims process. They can help you navigate your claim and ensure all necessary work is covered.
Trust Swift Restoration for Your Water Damage Needs
At Swift Restoration, we put homeowners first. We work for you, not the insurance company, ensuring that your property is restored properly and thoroughly. If you’re dealing with water damage, don’t feel pressured into using a company you didn’t choose. You have the right to decide who restores your home.
📞 Call us today at +1 (925) 248-4422 or visit swiftrestorationcompany.com to schedule an inspection.
